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Ferry Feedback/Refund Request Form


Please use the Pierce County Ferry feedback form to make a suggestion, tell us about a ferry experience, or request a ticket refund.
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Customer Service: (253) 588-1950
Refunds or Purchase Issues: (253) 798-7251
Ferry Administration: (253) 798-7250
After Hours Emergency: (253) 798-6000
Steilacoom Landing:
56 Union Ave.
Steilacoom, WA 98388

Office Location:
2702 S 42nd St, Ste 201
Tacoma, WA 98409-7322