Code of Conduct

Please take a few moments to read the following guidelines that are applicable while aboard the ferry vessel or at the ferry landings. These are provided to ferry passengers so that a safe and secure trip is available to all.

  1. Follow all directions from the ferry crew regarding safety, emergencies, orderly behavior, boarding and disembarking procedures.
  2. Act respectfully toward each other and the ferry crew. Please no quarreling, pushing, loud noises, vulgar or obscene language or gestures, fighting, spitting, etc.
  3. Do not tamper with safety or life-saving equipment.
  4. Do not litter, including throwing objects on the ferry vessel or overboard.
  5. Use of weapons, illegal drugs, alcohol or tobacco products will not be tolerated.
  6. No use of open flames or engagement in any actions that may be hazardous to others or to the ferry vessel is allowed.
  7. No destruction, defacement, damage or theft to any personal or county property. Any vandalism or theft will be reported to the appropriate authorities.
  8. Remain in areas designated for passengers. Do not enter any unauthorized area.
  9. Radios, tape or CD players, other electronic equipment or musical equipment may be used only if earphones are used with sound audible only to the individual listener.
  10. Smoking and consuming alcohol are prohibited anywhere on or within the ferry vessel or on the ferry landings.

Other Considerations


Any instructions given by the ferry crew during the trip and during loading and disembarking must be observed. (CFR 49 Chapter 176.89(9)). Ferry crew members are obligated to report violations of any of the above regulations by recording and reporting vehicle licenses to the appropriate authorities. Violations may cause you to be refused passage.
Contact Us
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Customer Service: (253) 588-1950
Refunds or Purchase Issues: (253) 798-7251
Ferry Administration: (253) 798-7250
After Hours Emergency: (253) 798-6000
Steilacoom Landing:
56 Union Ave.
Steilacoom, WA 98388

Office Location:
2702 S 42nd St, Ste 201
Tacoma, WA 98409-7322