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About Us

Mission, Vision, & Values
The department's mission and values were developed after internal employee surveys and committee meetings determining what is important to us as public servants.

Our Mission
We deliver excellent public works services

Our Vision
To be the best public works department

Our Values
Our department’s values define the fundamental ethics, behaviors, and beliefs that guide our actions and decisions. Applying these values in our words and deeds will strengthen the department and help us fulfill our mission and achieve our vision.

We work together as a team with each other and our partners in other
agencies and groups.

We are always dependable, open, honest, and fair in all we do.

We strive for excellence to provide quality systems and services that are
the best value for those we serve.

We continually strive to improve our systems and services with
proven innovations.

We work for the safety of each other and those using our systems and
services in everything we do.

Public Service
We strive for the best service for our customers, both internal and for
the public using our systems and services.

We are responsible stewards of the assets and resources entrusted with
us and of the environment we live and work within.

Strategic Planning & Performance Measures

Public Works uses a variety of planning tools to guide the delivery of our services. Each of our six service areas prepare plans related to their regulatory environment—for instance 6-year capital improvement programs, 20-year master plans, etc. In addition, our department has a Strategic Plan which highlights our 3 highest objectives and our initiatives for 2015.

2015 Strategic Plan

Public Works and Utilities 101 
Public Works & Utilities 101
GIS Services
 GIS Services

Brian Ziegler, P.E. 
2702 S 42nd St.
Suite 201
Tacoma, WA 98409-7322
Ph: (253) 798-7250
Fax: (253) 798-2767 
tobysmall.jpgDeputy Director
Toby Rickman, P.E.
2702 S 42nd St.
Suite 201
Tacoma, WA 98409-7322
Ph: (253) 798-3720
Fax: (253) 798-4637