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Long-Term Care Ombudsman Advisory Council
About the Council
Ombudsmen are a listening ear and a voice for residents of long-term care settings. Ombudsmen educate residents, staff, families, and the community about resources, resident rights, and quality of life in facilities.

A certified ombudsman is assigned to visit with residents in long term care facilities.  Each volunteer receives extensive training before being assigned.

Frequent in-service training is scheduled during regularly held monthly meetings. In addition, the ombudsman is informed as to other training available in the area and is encouraged to attend.