Volunteer as a Long-Term Care Ombudsman
As a volunteer for the Long-Term Care Ombudsman program, you serve as a listening ear and voice for residents in long-term care settings such as nursing homes, adult family homes, and boarding homes. Ombudsmen educate residents, staff, families and the community about long-term care issues, resources, resident rights and quality of life in long-term care settings.
Certified LTC Ombudsmen serve residents by:
- Providing them with information about their rights and available resources
- Obtaining factual information about their complaints, investigating and resolving these complaints and providing them with protection of their rights
- Assuring they receive fair treatment from service providers